samandjack.net
Help

Passwords


How can I change my password?

Log into the site and go to Account Info, Edit Bio, enter in a new password, and click Submit.

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I've lost my password - how do I get a new one?

Go to Lost Password and enter in the e-mail address listed on your account.

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I never received a password - how do I get one?

If you recently created an account, or requested a new password over 5 hours ago, and never received a password, use the contact us page to request a new password. Please include the following information:

  • Penname: this is the penname currently listed on your author profile.
  • E-mail address: the e-mail address listed on your account.

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I'm trying to log in but the site keeps telling me my password is wrong - what should I try?

If you created the account, and are sure that you are entering in your password correctly, try clearing/deleting your browser cookies and site sessions, and try logging in again. If you are still unable to log in, use the Lost Password page to request a new password.

If you did not create the account, click here.

If you still can't log in after trying the above, contact us.

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